Report a Claim

Need to report a claim? Click on one of the image links below to report a claim online, or call one of the toll-free numbers listed to report a claim 24/7.


Plymouth Rock, Bunker Hill, Mt. Washington, Pilgrim

  • Auto & Home Claims and Towing Questions: (844) 346-1225
  • Auto Glass Claims: (844) 346-1226

Vermont Mutual

  • General Claims: 1(800) 435-0397
  • Glass Claims: 1(800) 873-4948


  • Massachusetts Insureds: 1(800) 221-1605
  • New Hampshire Insureds: 1(800) 513-4813

Safety Insurance

  • Claims Services: 1(800) 951-2100

Quincy Mutual

  • Glass Only Claims: 1(866) 423-7197

Safeco Insurance Co

  • Claims Assistance: 1(800) 332-3226

Hanover Insurance

  • Claims Service Hotline: (800) 628-0250
  • Platinum Claim Service: (800) 799-6977

The Hartford

  • Claims Center: 1(800) 243-5860

Travelers Business Insurance (requires Internet Explorer)

  • Claims department: 1(800) 252-4633

Great American

  • Claims Center: (877) 836-1555

Foremost Insurance


Philadelphia Insurance Co


Harleysville Insurance


Main Street America Group (National Grange)

  • Claims: (877) 425-2467

Mass. Property Insurance Underwriting Association (MPIUA)


Merchants Insurance


AIM Mutual


The Wright Insurance Group



Contact Information

How Can We Help Today?

Welcome to the home of Merrimack Valley Insurance Agency – proudly providing the most trusted Massachusetts insurance solutions!

Located in Billerica, Massachusetts, Merrimack Valley Insurance Agency is your leading local insurance agency. Voted “Best Insurance Agency of Chelmsford/ Billerica” for the 18th time, we have been dedicated to serving the diverse Massachusetts insurance needs of area individuals, families and businesses since 1978.

Over the past 30 years, Merrimack Valley Insurance Agency has continued to evolve into a trusted coverage leader—with impeccable service and commitment to its clients—characteristics not often found in other MA insurance agencies.

We represent various local nationwide insurance carriers, allowing our dedicated agents to accurately compare rates and coverages; ensuring you receive the quality protection you deserve. Our extensive network of providers ensures that we can tailor the perfect Mass insurance solution for you—no matter where you are located across the state. We welcome you to join our family and learn about our broad book of options for MA insurance.

Perhaps you’re in need of reliable car insurance in Massachusetts or a Massachusetts Homeowners Insurance policy—well rest assured because we’ve made your coverage needs our number one priority! We offer all of the knowledge and skilled expertise you would expect from a well-established, family-run insurance agency.

Better yet, at Merrimack Valley Insurance Agency we certainly don’t stop there either! Be sure to ask one of our insurance specialists about our specialty coverage options available for commercial insurance in Massachusetts, how you create custom group health insurance in Massachusetts, and much more!

Besides our array of unique Massachusetts insurance products—what really makes Merrimack Valley Insurance Agency stand apart? Well for one, we take the time to fully evaluate your insurance needs so that your biggest assets are protected at the most competitive rates—and we pledge that our inclusive solutions are capable of giving you the peace of mind you’ve been looking for. At Merrimack Valley Insurance Agency, We consider everyone and every policy to be unique—which is precisely why you need, Merrimack Valley Insurance Agency to create a tailored, custom policy specifically for you!

Contact Merrimack Valley Insurance Agency, to speak with an agent right now to discover your coverage options and receive your free Massachusetts insurance quotes today!

How Can We Help Today?